Returns & Warranty Policy

We stand behind our products with comprehensive warranty coverage and a hassle-free returns process.

Warranty Coverage

Our products are backed by a 5-year manufacturer's warranty covering defects in materials and workmanship.

LED components carry a 3-year warranty under normal use conditions.

30-day return window for unused products in original packaging.

Custom orders are subject to specific return conditions.

Professional repair and maintenance services available.

Dedicated technical support team for troubleshooting.

Warranty covers manufacturing defects and material failures under normal use conditions.
Installation must be performed by certified professionals to maintain warranty validity.
Warranty does not cover damage caused by accidents, misuse, or unauthorized modifications.
Regular maintenance and proper care are required to maintain warranty coverage.
Warranty claims must be submitted with proof of purchase and detailed description of the issue.
Shipping costs for warranty claims may be covered based on the nature of the issue.

Important: Please inspect all products upon delivery and report any damage or defects within 48 hours of receipt.

Reach out to our customer service team with your warranty claim details.

Provide necessary documentation including proof of purchase and photos.

Our team will evaluate your claim and provide next steps.

Receive repair, replacement, or other appropriate resolution.

Our customer service team is ready to help with any warranty or returns questions.